Refund policy

To be eligible for a refund, order cancellations must be made within 14 days of your initial purchase or within 14 days of your subscription renewal date if applicable. Our policy lasts 14 days. If 14 days have passed since your initial purchase date or current renewal date, we cannot offer you a refund. 

Please email customerservice@gettheblackbox.com with any refund requests. Once a refund is processed, you will no longer receive the next scheduled, seasonal release.